Terms and conditions for seminars and online programs
Seminars and events
If you are registering for a SEMINAR or EVENT please ensure that you have read, and agree to, the following Terms & Conditions.
- Registrations will not be processed without payment.
- NIBA College reserves the right to cancel any seminar or event if the minimum number of attendees is not reached to avoid a cancellation fee from the venue. If this occurs any enrolled participants will be refunded in full. If you cancel 3 or more staff and in doing so drop the sessions attendance below the minimum number, a portion of the fees incurred by NIBA College from the venue may be passed on to you.
- Cancellations for seminars will only be accepted up to five working days prior to the day of the seminar. After that time no refunds will be made but a replacement delegate can be sent to the seminar. All cancellations will incur a $15 cancellation fee.
- Cancellation of an event booking if made up to 3 weeks prior to the day of the event you will receive a full refund less $15 administration fee. Up to 1 week prior to the day of the event a you will receive a 50% refund. Within 7 days of the event no refund will be available.
CPD eLearning
All eLearning course individually purchased must be paid for online and are non refundable. Each course is accessible for 12 months unless otherwise stated. Subscription hours are valid for 12 months from the date of purchase. All enrolled courses will expire by this date regardless of whether the user has completed the course or not. Any unused hours are lost. All courses have a multiple choice assessment which must be completed successfully to be awarded the allocated CPD points. Users have 3 attempts to successfully complete the course. Course transfers will be looked at on a case by case basis. Any attempted courses are non-transferable. Non Attempted courses will be refunded in full up to six months from the date of purchase. Between six and nine months 50% of the course fee will be refunded after nine months no refund is available. A $15.00 per course administration fee is applicable to all refunds. Unused subscriptions will be refunded in full with a 10% administration fee. Where hours have been used , subscription refunds will be assessed on a case by case basis.
Privacy Policy
We are covered by the Federal Privacy Act and its National Privacy Principles (NPPs), which sets out standards for the collection, use, disclosure and handling of personal information. We do not use or disclose personal information for any purpose that is unrelated to our services. We have a duty to maintain the confidentiality of our members’ affairs.
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